Reinforcement of Ethical Management Education |
- Reinforcement of ethical management education on/off-line
- Internal control and accident prevention education → Included as essential in all curriculums
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| Whistle-Blowing |
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Whistle-Blowing system on internal and external irregularities through the operation of
‘the Guard of the Ethics’
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Operation of ‘Counseling for Civil Services and Legal Affairs’ in Groupware → Operate counseling and advice sections for members who seek assistance in counseling for civil complaints and etc.
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Transparent Purchase Practices |
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Maintaining in-house regulations related to purchasing activities
→ Minimizing unfair purchase patterns, such as private contracts
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‘No Holiday Gift’ Campaign
→ Creating a win-win relationship with Biz partners in a fair and transparent manner
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| Realizing Fair Competition |
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Operation of the Compliance Program
→ Introduction of self-compliant action guidelines to comply with related regulations and laws such as the Fair Trade Act
- Strengthening internal control functions to secure soundness in the stock market
- Strengthening monitoring of compliance with regulations on preparation and promulgation of investigation and analysis data
- Adhering to and strengthening compliance with Compliance Officer’s reviews on advertisement
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Feedback such as assessment, survey, etc. |
- Conduct surveys on the Ethics Management → Annual basis
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Assessment on civil complaints and customer return
→ Reflected on evaluation of departments and members involved
- CS Monitoring → reflected on evaluation of members involved in charge of the headquarters and branch offices
- Reflected in internal control and the ethics management performance
→ Reflected on KPI evaluation
- Implementation of the Demerit system, including the exclusion of performance bonuses/incentives for those involved in unfair trade transactions
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| Monitoring System |
- Enhancement of internal control system between the headquarters and branch offices that can identify any unfair trade transactions at an early stage and respond efficiently
- Perform self-control functions of the Compliance Officer
- Field inspection of internal control
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Management of Benefit Provision Limits |
- Management and control of the data system to limit the provision of benefits to asset managers, etc.
- Operation of the pre-approval system of the Compliance Officer.
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